Frequently Asked Questions
Everything you need to know about our luxury collections and services.
What is your standard shipping policy?
We offer complimentary standard shipping on all domestic orders over $500. Orders are typically processed within 1-2 business days, and delivery usually takes 3-5 business days depending on your location.
How do I return or exchange an item?
We accept returns and exchanges within 14 days of the delivery date. Items must be in their original condition, unworn, and with all tags attached. Please use our online portal to generate a prepaid return label.
How do I find the right size?
Our garments are designed for a tailored fit. We provide a detailed size guide on every product page with specific measurements for bust, waist, and hip to help you find your perfect SMYTHE fit.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on your destination and the weight of your order.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
Are your garments sustainably produced?
We are committed to quality and longevity. Our collections are produced in small batches using premium fabrics sourced from responsible mills, ensuring each piece is a timeless investment for your wardrobe.